Personal, not anonymous
Every invited person records their own avatar. Visitors talk to a familiar face of your company, not to a nameless chat window.
For enterprises
Your people as live avatars. In conversation, around the clock.
A live avatar looks and sounds like the person who created it and holds real conversations in picture and sound: on your website, in your customer portal or on your intranet. It answers from the knowledge you give it and keeps to the rules you set.
Answers from your knowledge
The avatar relies on your documents and web pages. What is not in there it is not meant to make up: it says that it does not know and refers to your team.
Embedded with one line
You embed the finished avatar on your pages with one line of code or share it as a link of its own. You decide which domains it may run on.
Four steps to your own avatar
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Invite
You invite colleagues and decide who is to create an avatar of their own.
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Record and consent
The person records a video, gives explicit consent and confirms it in a second video. Without consent no avatar comes into being.
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Set knowledge and behaviour
You upload documents or name web pages, write a conversation guide and set guard rails: what the avatar talks about and what it does not.
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Embed and review
You embed the avatar, read conversations and summaries, and see how many minutes were spoken.
What companies use live avatars for
Website and sales
Visitors ask their questions in conversation and leave their contact details if they wish. Your sales team receives the summary.
Customer service and portals
The avatar answers recurring questions from your documents and can lead visitors on your page to the right form.
Onboarding and internal knowledge
New colleagues ask the avatar instead of searching the handbook: on the intranet, at any time.
Conversations in many languages
The avatar can hold conversations in many languages. You decide per embed which language it speaks.
Data protection and control are built in
An avatar carries the face and the voice of a human being. That is why it is settled who may create it, what it says and what happens to the conversations.
- Consent and withdrawal
- Every avatar rests on a documented consent. When it is withdrawn, the avatar is blocked at once and deleted, at the provider as well.
- Stored in Germany
- Recordings, documents and conversations are kept on servers in Germany. We disclose which providers are involved.
- Retention periods as agreed
- How long the content of conversations is kept is set per company. After that it is deleted automatically.
- Roles, permissions, log
- Administrators, managers and members only see what they are allowed to see. Who changed what is on record in the log.
- Visitors know where they stand
- Before the conversation every visitor sees that they are talking to an AI avatar and what happens to the conversation.
- Guard rails for every conversation
- You exclude topics the avatar is not to talk about. When a guard rail is hit often, you are notified.
Frequently asked questions
Can I sign up myself?
No. We unlock companies personally. Use the form to request a demo; we get in touch and set up your access.
What does a live avatar cost?
We agree the scope individually: the number of avatars, of accounts and of conversation minutes. Talk to us.
How does the avatar know what it may say?
From your documents and web pages, from the conversation guide and from the guard rails you set.
What happens when somebody leaves the company?
The person can withdraw their consent at any time. The avatar is then blocked at once and deleted.
Request a demo
Tell us briefly what you would like to use a live avatar for. We get in touch personally and set up a demo account for you.
Thank you!
We have received your request and will get in touch personally. As soon as your demo account is ready, you will receive an invitation by e-mail.